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Sometimes making your first appointment to visit a sexual health clinic or to see a GP can feel a bit scary. But here are some simple steps to make it much easier.

1. Remember that the person you are calling is there to help you - whatever the situation
2. Have a pen and paper ready to write down your appointment. It sometimes helps to jot down a few days and times that will suit you before you make the call
3. Call the number. When the receptionist answers, say: "Can I make an appointment to see someone about...?" Then tell them your reason for calling and the day you are available
4. If you would prefer to see a nurse or a female doctor, just ask
5. Make sure the day and time the receptionist offers suits you. If not, feel free to ask for a time that you can make it
6. Some places are 'drop-in', so you won't need an appointment and the receptionist will tell you the opening times
7. You will be asked for your name, and sometimes your address and date of birth. Don't worry, it will be kept strictly confidential
8. Remember to write down your appointment

If you need emergency contraception or need to see someone urgently, always tell the person who answers the phone straight away.